Usage Reports and Consultation to reduce TCO
KM+ Care keeps a record of device usage and maintenance. The historical data helps to identify trends, provide insights about the usage pattern and uptime. It can be used to manage and improve company’s Total Cost of Ownership (TCO)
KM+ Care automatically captures all relevant data, including volume readings for accurate billing. With this optimised workflow, customer does not need to furnish the information on regular basis as automated monitoring of the print volume will be captured.
Automated Delivery of Consumables
KM+ Care regularly checks for consumables depletion.
Timely delivery of consumables when stock runs low.
Automated Dispatch of Customer Engineer
With KM+ Care, pre-emptive measures are put in place to identify potential technical issues on the device. Customer engineer will be dispatched on-site for resolution after analysis of the issue.
KM+ Care supports real-time virtual interaction between customer and Konica Minolta. With this remote solution, technical assistance and training can be provided directly from device control panel under a secured and controlled environment, reducing overall downtime and ensure smooth business operation.